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Information On
HFBCU Online Bill Pay
Here
is some helpful information on HFBCU Online Bill Pay:
Why
should I use online bill pay?
How do I enroll?
How do I
add a payee?
How do I make a payment?
How do I cancel a payment?
Who
do I contact if I need help??
Can I "test drive" HFBCU Online
Bill Pay before I enroll?
Why should I use Online Bill Pay?
->Security:
Online
bill pay through HFBCU is ten times safer than
mailing checks*
->Ease: Our bill pay is simple to
understand and even easier to
navigate
->Time: Pay all of your bills in minutes
instead of hours
->Convenience: No more stamps, envelopes,
and trips to the
post office!
-> Trust: Online bill pay greatly reduces
the risk of human error
and late payments!
1.
Make sure you are signed up for Perfect Teller
(online banking) access and have a regular share draft (checking)
account with HFBCU
2. Log into Perfect Teller and click on the
bill pay link
3. Proceed through the enrollment process by
answering security questions and personal information
4. You will recieve an email once you have
been activated
for HFBCU Online Bill Pay, and you are then ready to log in and start
using
Remember, you just have one easy log in for HFBCU Online Bill Pay! No
more
confusing passwords, or pin numbers. Just one time log in and you are
ready
to pay bills and access your account information!
1.
Go to the payees menu and select add a payee.
2. Choose what type of payee you are adding -
such as a bill, person, or gift
3. Add the payee information and click Next
4. Review for accuracy, then click submit
1.
Go to the payments menu and select your type of
payment - such as a single payment
2. Select your payee
3. Enter the payment amount and process date,
then click next.
4. Review for accuracy, the click submit
How do I cancel a payment?
In
order to cancel a payment you must submit your request online before
4pm the
day of your payment. If it is after 4pm the day you enter your payment,
you
have until 4pm the following day to cancel.
Who do I contact if I need help?
Contact
one of our representative at iPay by:
PHONE:
1-866-297-3559
ONLINE:
Click the "live chat" button within bill pay
When?
Available 7am-11pm EST, Monday - Friday
Contact HFBCU by:
Can I "test drive" HFBCU Online Bill Pay before
I
enroll?
Of course! Check out the demo by clicking HERE!
*For
official sweepstake rules please contact the credit union. Some
restrictions may apply
*Research
gathered by the Aite Group
*HFBCU Online
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